Services & Deliveries

TRAFFIC LOGIX AUTO ELECTRICAL USES A NUMBER OF DIFFERENT SHIPPING METHODS AND PROVIDERS PLEASE SEE BELOW FOR A GENERAL GUIDE.

Small items – Satchel Post
Bulky / Heavy items – Courier
PO Boxes – South African Post Office
If you have any special shipping and postage requirements please leave a comment in the checkout.

SAME DAY / SAME DAY EXPRESS DELIVERY ITEMS

On select items same day shipping is available this service requires orders to be placed before 11am to qualify for same day shipment. We will attempt to same day ship items placed after 11am but cannot guarantee this will occur.

DISPATCH & HANDLING TIME

Majority of items at Traffic Logix Auto Electrical are advertised to dispatch within 1 – 2 business days of the order being placed. Whilst 99% of orders are dispatched within this time period on occasion this may not be the case due to factors beyond our control.
If you require a part urgently please contact our friendly staff and we will be able to provide you with a more precise dispatch & shipping time.
Please view the table below to see estimated delivery times to your location.

PICK UP

In store, pickup is available on call through arrangement with our Johannesburg Warehouse… Please select “Pick Up” in the checkout, once the item is ready for pick up an email notification will be sent. Some items may not be available for immediate pick up if you require something urgently please call before ordering.

SHIPPING INSURANCE

Shipping insurance is available as options for customers when checking out;

WHY DO YOU NEED INSURANCE?

Once an order is shipped, responsibility for the item is with the carrier if the item is lost or damage in transit it will be up to the carrier’s discretion if they are willing to compensate you for the item.
If the item is insured, the buyer will be covered by the carriers insurance if the item is lost or damaged in transit.

ORDER TRACKING

Once your order is dispatched Traffic Logix Auto Electrical will issue you an email with tracking details you can also find this information by logging into your account.

STOCK AVAILABILITY

Dispatch and delivery time is subject to availability of stock. If a product is ordered and we are not able to dispatch the product within 5 business days a full refund or alternate product will be offered.

WILL MY PARTS BE SHIPPED TOGETHER?

Majority of orders will be combined into one shipment; if for any reason should the order be split into more than one shipment tracking numbers will be provided.

AUTHORITY TO LEAVE (ATL)

By selecting ‘Yes’ at the checkout page or if you selected this option over the telephone with our Customer Service Centre, Traffic Logix Auto Electrical will leave your parcel at your unattended premises in accordance with your instructions. You agree that the parcel will be deemed received when left at your premises.
Traffic Logix Auto Electrical and contractors associated with the delivery; do not accept responsibility for any loss or damage, which results from this Authority to leave delivery method. You agree to release Traffic Logix Auto Electrical from and against all claims, demands, liabilities, losses, costs and expenses, including financial and other consequential losses, made, suffered or incurred by you or any other person or entity because of this Authority to Leave.